SHIPPING & RETURNS
SHIPPING POLICY
Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order. Depending on your selection, your shipment will typically arrive in 1 - 14 business days with tracking.
We ship perfumes, colognes and cosmetics to over 220 countries. Please use our shipping calculator to see if we ship to your country. Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have no control over these charges, and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information. Customers are responsible for any additional customs' fees.
RETURN & EXCHANGE POLICY
All orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order, simply send the product back to the address to return address on the shipping packaging you received. For full return, product should be unopened and in its original packaging. You can expect a refund within one billing cycle of us receiving your returned product. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error. Tester products cannot be returned or exchanged. Please make your selection carefully.
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.